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Android: Set up email

This article is specific to Business Email. If you have a different type of email, please see (Office 365 Android instructions), or (Workspace email Android instructions).

You can set up your new Business Email account on your Android’s native Mail app.

 Note: We’ve used a Samsung Galaxy 5, for the instructions below. The steps to set up email on your Android device might be a little different depending on your phone make/model, and your network provider. All the settings instructions are correct.

  1. Open your email application.
  2. If you haven’t set up an account, yet, skip to the next step. If you have already set up another account:
    1. Tap the 3 line menu in the top left.
    2. Tap Manage accounts.
      Tap menu, tap Manage account
    3. Tap +, to add a new email account.
      Tap + to add a new account
  3. Tap Others.
    Tap + to add a new account
  4. Enter your Email address, and Password.
    Enter email address and password

 Note: If you already have an account set up in your phone settings, you may be able to select it on this page.

  • Tap Next.
  • Tap IMAP Account.
    Tap IMAP account
  • Complete, or confirm, the following fields:
    FieldWhat to enter
    Email addressYour full Business Email address
    UsernameYour full Business Email address, again
    PasswordYour Business Email password
    IMAP serverThe (correct incoming server address for your region, found here).
    Security type and PortIf you choose SSL, enter 993. If you choose None, enter 143.
    IMAP path prefixLeave this blank

    Enter incoming server settings

  • Tap Next.
  • Complete, or confirm, the following fields:
    FieldWhat to enter
    SMTP serverThe (correct outgoing server address for your region, found here).
    Security type and PortIf you choose SSL, enter 465. If you choose None, enter 803535, or 25.
    Require sign-inMake sure this is selected
    UsernameYour full Business Email address
    PasswordYour Business Email password

    Enter outgoing server settings

  • Tap Next.
  • Set your Account options to your liking, and tap NextChoose account settings, tap Next
  • You may be given the option to give the account a name (for your own reference), and to set your display name (which shows to others when they receive your email).
  • Tap Done with accounts, to go to your inbox.

Next step

  • Send yourself a test email to make sure everything is set up correctly