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FileZilla Errors: “The server’s certificate is unknown” & ECONNREFUSED

You might receive the following error when trying to connect to your cPanel shared hosting account with FileZilla (image):

The server’s certificate is unknown. Please carefully examine the certificate to make sure the server can be trusted.

Proceeding past this error will then generate this error (image):

Error: The data connection could not be established: ECONNREFUSED – Connection refused by server

Solutions

To resolve this error, you must either connect via sFTP or disable TLS in FileZilla’s Site Manager.

Connecting via sFTP

Disabling TLS in the Site Manager