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iPhone: Set up email

This article is specific to Business Email. If you have a different type of email, please see (Office 365 iPhone instructions), or (Workspace email iPhone instructions).

You can set up your new Business Email account on your iPhone’s native Mail app.

  1. Go to Go to Settings Settings.
  2. Scroll down, and tap Mail.
    Tap Mail
  3. Tap Accounts.
    Tap Accounts
  4. Tap Add Account.
    Tap Add Account
  5. Tap Other.
    Tap Other
  6. Tap Add Mail Account.
    Tap Add Mail Account
  7. Complete the following fields:
    FieldWhat to enter
    NameThe display name that you want to show to others, when they receive your emails
    EmailYour full Business Email address
    PasswordYour Business Email password
    DescriptionA reference for yourself about which account this is. No one else sees this, except for you.

    Enter email account details

  8. Tap Next.
  9. Make sure IMAP is selected. Your NameEmail, and Description should be filled in from your previous entries. Complete the following fields:
    FieldWhat to enter
    Incoming Mail Server; Host NameThe (correct incoming server address for your region, shown here)
    Incoming Mail Server; User NameYour full Business Email address
    Incoming Mail Server; PasswordYour Business Email password
    Outgoing Mail Server; Host NameThe (correct outgoing server address for your region, shown here)
    Outgoing Mail Server; User NameYour full Business Email address
    Outgoing Mail Server; PasswordYour Business Email password

     Note: Even though the Outgoing Mail Server says Optional, you must enter all details for your email to work correctly.

    Enter more email account details

  10. Tap Next. Your iPhone will work on verifying your settings. This may take several minutes.
  11. Select the apps you want to use with this email account. You must at least select Mail.
    Select the apps you want to use
  12. Tap Save.

Next step

  • Open your Mail app, and send yourself a test message to make sure everything is set up correctly.

More info

  • You can also use the (iPhone Outlook app for your Business Email)
  • Set up your Business Email on a desktop client, too:
    • (Apple Mail)
    • (Thunderbird)
    • (Outlook)

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